We are sending orders out as normal. Deliveries are usually made within 3 days but some may take longer as the carriers are especially busy at the moment.
You are welcome to return any unused items for a refund within 30 days. All returned merchandise must be in its original condition and be fit for resale. Please pack in original packaging if possible and return to us at the address below. Please include your name and order number in the parcel so that we can identify the order. As soon as we receive your returned items we will refund your payment.
Address for returns: RHG Trading Ltd c/o Safestore, The Otter Bldg, Unit B, Business Park, Grenadier Rd, Exeter EX1 3QF.
Email: [email protected]
Please make sure you obtain proof of carriage from the carrier. We advise all customers to ensure that insurance is taken out on any returned item as we cannot refund any item received that is damaged.
In the event you receive faulty items, please contact us to arrange a replacement or refund. As above, please make sure you obtain proof of carriage from the carrier.